Refund policy

30-day return window

You may request a return within 30 days of receiving your order. Contact us at info@northporch.shop or +1 (802)-274-8369 with your order number and the items you want to return so we can provide return instructions.

Return shipping and address

Northporch covers return shipping. Please contact us before mailing your return.

155 Dorset St, South Burlington, VT 05403, United States

Refund timing

Once we receive your return, we will issue your refund within 10 business days to the original payment method.

Damaged, defective or incorrect items

If your order arrives damaged, defective or incorrect, please contact us with the order number and a description of the issue so we can help.